Privacy Policy

We collect information that you voluntarily provide when using our website and certain technical information generated when you access our online services.

Rental Callback Requests

When you request a callback about our rental services, we may collect:

• Full name
• Phone number
• Email address, if provided
• Preferred vehicle category, if selected
• Date and time of your request
• The page from which your request was submitted
• Your acknowledgment of the callback consent notice

We use this information to respond to your rental inquiry and discuss available options, rental qualifications, and the application process.

A callback request is not a completed rental application.

General Contact Form

When you submit a message through our general contact form, we may collect:

• Full name
• Email address
• Phone number, if provided
• Inquiry subject
• Message content
• Submission date and time

We use this information to respond to questions, provide customer assistance, and address legitimate business inquiries. The fields presented depend on the form you use.

Website Usage and Technical Information

When you visit our website, certain technical information may be collected automatically by the website, its hosting environment, or configured security and analytics services.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Approximate geographic location derived from technical information
• Website interaction events
• Security and anti-spam information

The specific information collected depends on which website features and third-party services are enabled.

We may use this information for website operation, security, troubleshooting, performance monitoring, and analytics.

Standard Black Rentals may use personal information for the following purposes:

Responding to Inquiries

To answer questions submitted through our website or received by our team.

Rental Callback Requests

To contact prospective customers who have requested information about rental vehicles, eligibility, and the application process.

Customer Communication

To provide information related to an existing inquiry or customer-service matter.

Email Confirmations

If acknowledgment emails are enabled in our form-processing service, to send transactional emails confirming receipt of an inquiry when an email address has been provided.

Website Improvements

To understand how visitors use the website and identify opportunities to improve navigation, content, accessibility, and functionality.

Security and Fraud Prevention

To detect suspicious activity, limit automated submissions, maintain system reliability, and protect website functionality.

Legal and Business Obligations

To comply with applicable legal requirements and maintain records reasonably necessary for legitimate business operations.

We do not treat a general contact inquiry as a completed rental application.

Standard Black Rentals requires customers to complete a formal rental application and receive approval before renting a vehicle.

The formal application process is separate from the initial website callback request.

Depending on the requirements of that process, applicants may be asked to provide additional personal information and documentation.

Such information may include:

• Driver's license information
• Proof of current address
• Proof of income or earnings
• Driving eligibility information
• Other documentation necessary to evaluate rental eligibility

Our public callback and general contact forms are not intended for collecting sensitive identity or financial documents.

Please do not submit Social Security numbers, banking credentials, driver's license images, or other sensitive documents through those forms.

Our team will explain the approved application process and how required information should be submitted.

Information collected during the formal rental application may be subject to additional disclosures, agreements, and retention requirements. The separate application form is hosted through our form provider; this policy does not replace the notices or authorizations presented in that process.

When you submit a rental callback request, you are requesting contact from Standard Black Rentals regarding that inquiry.

Our team may use the contact information you provide to discuss rental options, qualifications, and the required application process, consistent with your consent and applicable law.

When you submit a general contact form, we may respond using the contact information provided.

If you supply an email address, you may receive a transactional acknowledgment confirming that your inquiry was received, where enabled in our form service.

Submitting an inquiry does not automatically subscribe you to unrelated promotional emails or marketing text messages.

Any separate marketing communications will be handled according to the permissions provided and applicable law.

If you no longer wish to receive communications concerning a particular inquiry, you may contact us using the information at the end of this policy.

Standard Black Rentals uses third-party technology providers to support website hosting, form processing, lead management, and website features. These providers may process information as necessary to deliver their services.

The website's current code integrates the following services:

• Vercel: website hosting and server endpoints. Native website form endpoints are configured to save submissions to private Vercel Blob storage when that storage is connected.
• GoHighLevel (GHL), through link.scaleoption.com: embedded general contact, rental callback, and separate rental application forms. Information entered into these embedded forms is submitted to the form provider rather than the website's native submission endpoints. Associated account workflows and communications depend on the business's GHL configuration.
• Google Tag Manager: loads the website's configured tag container and receives website interaction events. Any analytics or advertising services delivered through that container depend on its live configuration.
• Google Maps: embedded maps on website pages. Loading these embeds can send technical information to Google.

Third-party providers may maintain their own privacy policies describing how they process information in their respective roles.

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal processes, or protect legal rights.

Our website and embedded third-party services may use cookies or similar technologies to support functionality and website analytics.

Cookies are small data files that websites may place on your device.

Depending on the website configuration, these technologies may help us:

• Maintain website functionality
• Protect forms against automated submissions
• Understand website traffic
• Measure interactions with website content
• Identify technical issues
• Improve the customer experience

The website loads Google Tag Manager. Google Analytics or advertising technologies may process website usage information if enabled in the live tag container. Loading embedded GHL forms or Google Maps can also involve provider cookies or similar technologies.

The website's own analytics event code is designed to exclude customer names, phone numbers, email addresses, and sensitive application documents from event parameters. This does not establish what independently configured tags or embedded providers collect.

You may be able to manage cookies through your browser settings. Blocking cookies or third-party content may affect some website features.

Where applicable law requires consent or provides additional choices regarding analytics or advertising technologies, the required controls must be provided. The live tag container, third-party cookies, and applicable consent controls require verification against the production configuration.

Standard Black Rentals recognizes the importance of safeguarding information submitted through our website.

We seek to use reasonable technical and administrative safeguards appropriate to the information collected and the systems involved.

The website's configured form embeds use HTTPS connections. Its native form endpoints validate submissions, apply request-size limits, check a honeypot field, and return responses that are not intended to be cached. Native production storage, when connected, is configured as private Vercel Blob storage.

These code-level measures do not establish the access controls, security settings, or safeguards in an independently configured GHL account. Those settings and the production environment must be verified separately.

No method of internet transmission or electronic storage can be guaranteed completely secure.

We encourage customers to avoid sharing sensitive personal information through ordinary website messages or unapproved communication channels.

Standard Black Rentals has specified a 60-day retention period for inquiries and applications, subject to applicable legal, contractual, and recordkeeping requirements.

General contact inquiries and rental callback requests may be used during that period to respond, follow up, and maintain appropriate operational records. Formal applications may also be subject to separate disclosures and legally required retention.

Security records, provider logs, and backups may be handled separately by the relevant provider and applicable requirements.

The website code does not currently implement automatic deletion after 60 days. Deletion procedures, provider settings, backup handling, and any required retention exceptions must be confirmed and implemented in the systems holding the information.

Subject to applicable law, you may have rights regarding personal information we maintain about you.

Depending on the circumstances, these may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Ask questions about how information is used
• Withdraw applicable consent for future communications
• Exercise other rights available under applicable privacy laws

Some requests may be subject to legal exceptions or verification requirements.

To make a privacy-related request, contact us at info@standardblackrentals.com or call 682-628-0266. Please describe the request without including sensitive identification numbers or documents in an ordinary email.

We may need to verify your identity before processing certain requests to protect your information from unauthorized disclosure or deletion.

Requests are subject to applicable legal requirements. The business's internal request-handling responsibilities and procedures require confirmation.

Whether information is sold or shared for targeted advertising, as those activities may be defined by applicable privacy laws, depends on actual business practices and the services enabled.

The reviewed website code does not contain a directly embedded advertising or remarketing pixel. However, Google Tag Manager can load additional tags, and GHL account integrations and workflows operate outside this codebase. Their live configuration has not been verified.

This policy therefore does not claim that personal information is never sold or shared. The business must verify its actual advertising and data-sharing practices and provide any notices or opt-out mechanisms required by applicable law.

Our website may include references or links to third-party services and websites.

These may include delivery platforms, mapping services, or other external resources.

Standard Black Rentals does not control the privacy practices of independent third-party websites.

We encourage visitors to review the privacy policies and terms of any external services they choose to use.

References to third-party delivery or rideshare platforms do not necessarily indicate a business affiliation or endorsement.

Our vehicle rental services are intended for eligible adult customers.

The current minimum rental age is 25.

Our website and rental inquiry process are not directed toward children under 18.

We do not knowingly solicit personal information from children through our public rental inquiry forms.

If you believe a child has provided personal information through our website, please contact us so that we can evaluate and address the situation appropriately.

Standard Black Rentals may update this Privacy Policy to reflect changes in website features, business practices, third-party service providers, or applicable legal requirements.

When the policy is updated, the revised version will be published on this page with an updated date.

Where legally required, additional notice or consent will be provided.

We encourage visitors to review this policy periodically.

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us.

Standard Black Rentals

Service Area: Dallas–Fort Worth, Texas

Phone: 682-628-0266

Email: info@standardblackrentals.com

Website: https://standardblackrentals.net

For privacy-related inquiries, please include enough information for us to understand your request.

Do not include sensitive identification numbers or financial documents in an ordinary email.

This Privacy Policy describes our website information practices and should be read together with our Terms of Service and any applicable rental agreement or application privacy disclosures.